What The... - Roblox Forum Archive

Join Date: 2013-01-20
Post Count: 1429

#117816582Thursday, November 14, 2013 12:37 AM GMT

I sent a Email to ROBLOX. After 3 days, I finally got a reply...I was happy to see the answer and it was: How would you like to rate the support given? Now, I'm just curious, Does that sound like help? They never answered my question. Just asked how the support was. Stupid Automated systems...

hoptoit

Join Date: 2007-09-28
Post Count: 27226

#117816688Thursday, November 14, 2013 12:38 AM GMT

Yeah, I know that but I don't respond back. Yet the next day they still say the same thing "rate our support"

pinheadpumkin

Join Date: 2013-06-24
Post Count: 629

#117816698Thursday, November 14, 2013 12:38 AM GMT

[ Content Deleted ]

Materializing

Join Date: 2010-04-22
Post Count: 1809

#117816737Thursday, November 14, 2013 12:38 AM GMT

They always do that... So many times that has been done to me and I reply with "No." and it's the same "Rate our support" e-mail that gets replied to MY reply. -Can't touch this Mods-

milocricket

Join Date: 2011-04-01
Post Count: 1776

#117816750Thursday, November 14, 2013 12:39 AM GMT

Once my account was hacked so I sent an email to [email protected] and they said, and I quote, "There is no such thing as hacking." I eventually got my account back. Interestingly enough the hacker only went into one game. Didn't do anything else. I'm a milocricket.

gordonrox24

Join Date: 2008-01-05
Post Count: 39141

#117817217Thursday, November 14, 2013 12:44 AM GMT

Hey, I would suggest checking your spam/junk email folder to see if you may have missed their response. That email should only be sent out after they've already responded to your email.

Materializing

Join Date: 2010-04-22
Post Count: 1809

#117817314Thursday, November 14, 2013 12:45 AM GMT

Gordon, your support team is terrible. -Can't touch this Mods-

Starvarent

Join Date: 2012-09-19
Post Count: 6104

#117817414Thursday, November 14, 2013 12:46 AM GMT

Bots.

Robbie404

Join Date: 2013-01-20
Post Count: 1429

#117818333Thursday, November 14, 2013 12:57 AM GMT

@Gordon, I already checked EVERY FOLDER! I spent 30min-55min looking for a reply. Reply I got back about support was from "Susan"