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Kijanix
#135637222Saturday, May 31, 2014 9:15 PM GMT

So today my game pass sold 16 times through in-game purchases. The problem is, I didn't get any Robux or Tickets from the purchases. I thought it was weird, so I went to my transactions and checked my sales, and found that all of the purchases had been successful, yet I didn't get any Robux or Tickets from them. What's going on here?
Kijanix
#135641769Saturday, May 31, 2014 10:09 PM GMT

Bump
Luo_Basics
#135642058Saturday, May 31, 2014 10:12 PM GMT

The money might have to go through, when were the game passes bought, it should say in the transaction log.
parkeerrr
#135642098Saturday, May 31, 2014 10:12 PM GMT

When a in-game purchase is made,Roblox holds the currency for a while usually 12-24 hours to make sure that the transaction made out-of-game is transfered immdieatly this is how Roblox tells is the currency is hacked modded,ETC.
Kijanix
#135645581Saturday, May 31, 2014 10:56 PM GMT

Alright, I'll check back in 24 hours from now then. lol
Jacob5j
#135647245Saturday, May 31, 2014 11:16 PM GMT

happened to me but not through in-game purchases. i didnt get and money even though i was selling the gamepass for 10 robux i shoulld have gotten 1 robux per purchace it has been a week now and still no money
Kijanix
#135702463Sunday, June 01, 2014 3:10 PM GMT

It's getting close to 24 hours and I haven't gotten the robux/tix yet. :/
DataStore
#135707603Sunday, June 01, 2014 4:24 PM GMT

@Kj, Money made from gamepasses, developer products and place access, is held in escrow for up to three days. To see your pending money go to your money summary tab (clicking on your money, next to Logout, followed by Summary).
Kijanix
#135718644Sunday, June 01, 2014 6:32 PM GMT

Thanks! :D
Iriesoja
#135719650Sunday, June 01, 2014 6:43 PM GMT

jnnanokaon, it takes 3-4 days for a gamepass to transact.
Iriesoja
#135719686Sunday, June 01, 2014 6:43 PM GMT

the noob wearing gold is trying to steal my spotlight, not today.
Jacob5j
#137229545Tuesday, June 17, 2014 3:27 AM GMT

it been weeks for me and i still havent gotten money.
Jacob5j
#137229693Tuesday, June 17, 2014 3:28 AM GMT

checked my summary and it said i got it i must have not noticed -.-
cadencry
#137231078Tuesday, June 17, 2014 3:42 AM GMT

this happened to me, too. But it came a while later. or it might not come at all. sorry if it doesn't :/ place siggy here
Frupper
#166173418Wednesday, July 01, 2015 2:35 PM GMT

Someone bought my game pass and I didn't get the Robux back, I waited two days, and still no Robux. Second of all market fee is 90%; 90!!! Why is that so huh? So rude and dumb as heck! Give me my Robux Roblox.
KingiTroll
#172706471Saturday, August 29, 2015 10:18 AM GMT

i was sending my alt 4000 tix i bought the gamepass i made for the alt i bought it and POOF no tix! i hadnt received it in a while...
ShadowBoyAhmed
#182938467Wednesday, February 03, 2016 6:17 PM GMT

it happened to me too but after 1 hour only i got my tix
saintsrowruler
#188342446Saturday, April 30, 2016 7:21 PM GMT

its been months for me and i havent got it
nek_oo
#190190921Tuesday, May 31, 2016 11:21 PM GMT

You need to contact ROBLOX about that
Swabest
#190255509Wednesday, June 01, 2016 10:07 PM GMT

Thanks I was having the same issue... go to Trade tab click summary and see the pending sales see if thats the ammount of robux you have this is making sure you didnt steel these or stuff like that
cooldanne125
#192367501Wednesday, June 29, 2016 8:29 PM GMT

I've waietd years lol for getting my Robux!
robluck
#194703706Wednesday, July 27, 2016 7:37 PM GMT

So today I got my sales all done. one sale WOO HOO GET IN! so anyhow... We have it in transaction, but NOTHING halp!
Guest182321
#195361357Thursday, August 04, 2016 5:44 PM GMT

someone got a 1600 robux gamepass from meh game it hasn't came in yet so I shall wait :P
Nettimoto
#196394002Wednesday, August 17, 2016 6:05 PM GMT

I told someone to buy a gamepass that i made they did so I thought where is the robux then when a few days past it was there:D
Nettimoto
#196394101Wednesday, August 17, 2016 6:07 PM GMT

People just have to wait a few days to get the robux.

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