"Play in App" doesn't launch iOS app.

Join Date: 2010-03-15
Post Count: 9605

#147939385Tuesday, October 14, 2014 3:23 PM GMT

I'm currently using an iPod 5th gen. iOS 8.0.2 Whenever I go to a game and click "play in app" the app doesn't launch on my iPod. I've cleared the cookies on the ROBLOXs app, tried again. Then I un-install the app and re-downloaded it. Tried again, still the same. I'm using safari to click "play in app" normally it'd launch the app once clicked, but it's currently not. Does anyone else have this problem? Preferably can someone try it with their iPad or iPhone, and see if this problem is occurring for you as-well. (Have the Roblox app, clear your cookies on safari and the ROBLOXs app.) (to clear your cookies on the roblox app, look down to the bottom right of the screen where it has the "i" icon, click it and "clear cookies".) when you're done with that, re-boot your iDevice. Then, to test the bug. Safari>roblox.com>login>games>pick any game>click "play in app" If it doesn't launch the app, please respond back to this thread! Thanks, Manofarmy12.

ModerationHistory

Join Date: 2010-03-15
Post Count: 9605

#147943939Tuesday, October 14, 2014 6:02 PM GMT

Bump, I'd like a moderator to respond with this problem. I've spoke with [email protected]. I'd also like a user to try this out on their iPhone or iPad. Since I only have a iPod.

EmilyTheAvenger

Join Date: 2013-07-23
Post Count: 169

#147944522Tuesday, October 14, 2014 6:18 PM GMT

It takes about 42 hours for a moderator to get a reply back to you, so just be paitent.

ModerationHistory

Join Date: 2010-03-15
Post Count: 9605

#147944740Tuesday, October 14, 2014 6:24 PM GMT

That's info@roblox We're talking, me and David. The problem is only working with the safari browser, since I've tried google. Safari is more commonly used with iOS. I'm trying to wonder is this for only iPods, or does it work on any other iDevice.