Note that none of this has ever happened to me.
When a group is stolen (usually by taking the owner's account), the person who logged into the owner's account can exile everyone relatively quickly. Even groups that have tens of thousands of members can be totally wiped clean in a matter of hours.
When this happens, Roblox refuses to revert the group (i.e. put the members back). This is understandable. I can see why Roblox wouldn't want to go through the trouble of putting everything together again.
Generally the real owner of the group can get their group back after contacting Roblox. Though, since Roblox's customer service is so slow, it will always be too late to save the group.
An easy fix to this is to limit the number of members in a group that can be exiled per day. Maybe 20, or 30. This would give the real group owner enough time to contact Roblox without losing everything. |