Requesting empty servers and lose connection

Join Date: 2016-06-05
Post Count: 6

#197959075Tuesday, September 06, 2016 6:15 PM GMT

I've tried un-installing ROBLOX, re-installing it, shutting down my computer, waited for 1 week this far, tried to flush my DNS, tried to restart my router, I've also tried to request the same EMPTY game for over 5 times and with the same response after 4 minutes of waiting : "You have lost the connection to the game." - I am clueless, please help!

Ankriloth

Join Date: 2006-09-03
Post Count: 118

#197959392Tuesday, September 06, 2016 6:22 PM GMT

Hmm..How many people use your internet when you try and play? That may effect it as many routers can only handle so much.

Jadan02

Join Date: 2016-06-05
Post Count: 6

#198008444Wednesday, September 07, 2016 2:02 PM GMT

When I try to join empty servers as well, it's doing the same error, and then make me lose connection, and the same goes to servers who have 10-20 servers, or even servers with the latest R15 animations, and servers without the animations mentioned.

Jadan02

Join Date: 2016-06-05
Post Count: 6

#198008490Wednesday, September 07, 2016 2:04 PM GMT

"and the same goes to servers who have 10-20 servers" - 10-20 members*

FloweryMonkeyboy5

Join Date: 2012-09-19
Post Count: 528

#198010634Wednesday, September 07, 2016 3:14 PM GMT

Check your game log files, you can find them in Appdata>Local>Roblox>logs. If you type in %appdata% in your search bar you will automatically head to your Appdata>Roaming folder. This is in windows however if you are on MAC OSX or Linux I don't know.

Jadan02

Join Date: 2016-06-05
Post Count: 6

#198012697Wednesday, September 07, 2016 4:12 PM GMT

I have windows 10, but I can't find any "Local" folder, only "LolClient" which is the closest, also no information about ROBLOX in any of the files included in the Appdata folder. (Also in the "LolClient" there were no information useful for this situation.)

CandyCrushSagaLvl29

Join Date: 2013-06-10
Post Count: 404

#198015568Wednesday, September 07, 2016 5:27 PM GMT

Omg this is so annoying but it doesn't lose connection for me -AHS: Coven is the best!-