I Did Not Get The Hat

Join Date: 2012-12-29
Post Count: 414

#200079224Friday, October 14, 2016 10:01 PM GMT

I did both the Twitch challenges (completed, recorded, and submitted) meaning I should have earned both the Golden Soccer Beanie and the Golden Soccer Headphones. I did not receive either. I waited a while as I thought maybe Roblox was giving away the hat slowly or maybe the site was just laggy but now I realized everybody else have already received them. The hats I should have received: https://www.roblox.com/catalog/512451395/Golden-Soccer-Beanie https://www.roblox.com/catalog/512451584/Golden-Soccer-Headphones I still have video proof of me completing the Twitch Challenges and I will link both videos as well: https://youtu.be/prO4A_AZwdw https://youtu.be/Sk8i_6JIkrQ

WorldlyDev

Join Date: 2012-12-29
Post Count: 414

#200116765Saturday, October 15, 2016 4:03 PM GMT

Bump. Also I sent an email to [email protected] and sent a Tweet to @ROBLOX on Twitter. I have not received any assistance..

WorldlyDev

Join Date: 2012-12-29
Post Count: 414

#200119730Saturday, October 15, 2016 5:07 PM GMT

Bump.

innovativ

Join Date: 2013-07-18
Post Count: 2248

#200122444Saturday, October 15, 2016 6:02 PM GMT

u must really want those hats theyre ugly tho

WorldlyDev

Join Date: 2012-12-29
Post Count: 414

#200122530Saturday, October 15, 2016 6:04 PM GMT

It is just that I completed the challenges and put in the work and did not receive what I was working for. It is really annoying.

WorldlyDev

Join Date: 2012-12-29
Post Count: 414

#200249572Monday, October 17, 2016 11:28 PM GMT

Bump Again..

InfinitylFalse

Join Date: 2011-07-07
Post Count: 646

#200250664Monday, October 17, 2016 11:47 PM GMT

There's nothing else we can do for you on the Forum, as you can see, it is mostly made up of players helping each other as possible as they can, I think that you should contact Roblox's Support, and explain that you were supposed to have them, due to the fact that you've completed the Twitch Challenge. Here is the Roblox's Support Email - [email protected] . Remember that it might up to three business day(s) for Roblox to reply back to your email. Have a good day, and good luck on getting your items.