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Website: roblox()ryanair(.) com (Removal of parenthesis and spaces required)
Welcome to the Ryanair Handbook Hub! This list will contain all links to important handbooks.
Flight Plan: ht tps: //docs. goo gle. co########ent/d/ 1W####T########F#########0######R######Z###############(Remove spaces, ROBLOX has blocked external links)
Passenger Rules: https://forum.roblox.com/Forum/ShowPost.aspx?PostID=184687448
Interview Guide: https://forum.roblox.com/Forum/ShowPost.aspx?PostID=180832700
Secondary Customer Rules: https://forum.roblox.com/Forum/ShowPost.aspx?PostID=200111079
Information, tips and statements
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- Group Wall Rules
The group wall is for positive comments, feedback and discussion. If you have made any misuse of it, or have broken any of these rules, your comments will be deleted, and you could be exiled, and not allowed to rejoin.
Rules:
1. No negative comments towards the group
2. Do not hate towards any staff members
3. You may give constructive feedback, however hate comments will not be tolerated
3. You may not spam on the group wall, try and keep all of your comments meaningful and simple
4. Do not discuss anything that is not Ryanair related (e.g. other airlines, groups, games, places, real life items)
5. Do not advertise on the group wall, or on any of Ryanair's premises, facilities or sites.
6. Do not troll others on the group wall
7. Be sensible, and if your comment is not needed, do not post it, all comments posted on the group wall should have a meaning and contribute to the community
8. You may be heavily penalised if you attempt to post outside links that are not related to the group.
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- Joining Scheme
In order to join our group, you must have met some requirements: Have an old enough account (10 days old and higher)
You will be checked for any backgrounds in exploiting, hating, breaking rules, or any other negative points.
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- NEW FLIGHT SCHEME.
Staff must now attend flights 20 minutes before to set things up although we do not complain if you are an hour early!
- Briefing will still be at 18:40 GMT/BST
- Check in will open at 19:00 GMT/BST During it you MUST make sure the customers rank is Passenger and NOT guest. Guests are no longer aloud to fly with us
- Check in will close at 19:13
- Boarding will aim to start at 19:15
- Take off by 19:25
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-STAFF NEGATIVE AND POSITIVES
At Ryanair we have a system called Negative and positives as you may have already understood negatives will be issued to you when you are behaving badly once you get 3 of them you will be demoted by 1 rank or suspended for 4 days depending on the severity this is recorded on Trello. The same goes for the positives although the more you get the more likely you are of promotion again this recorded on Trello. It is still not certain how many positives you need for promotion but you should be aiming to get them!
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- YOUR JOB
- As a member of staff at Ryanair your job will be to be sensitive to everyone you come across this means to have empathy, not rush, listen and put them first.
- Always obey your superiors UNLESS it is something bad like 'go hack someone' etc.
- Do your job at all times and try to avoid being inactive although we do understand when you are inactive as sometimes it is unavoidable.
- Do not abuse your admin.
- Be understanding to issues in your work for example if you get demoted.
- Do not cause conflicts.
- Do not advertise.
- Be a excellent member of the Ryanair community
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Many thanks for reading! Have a nice day, and we hope you have a great flight! |