Staff, this is how you will go about conducting: Interviews. We have established this guide to allow our staff to learn the correct and mature ways of doing interviews and trainings. Without well educated staff, the group would fall apart. We really rely on our staff!
1st Session: 12:00 PM ET/9:00 AM PT
2nd Session: 4:00 PM ET/1:00 PM PT
3rd Session: 8:00 PM ET/5:00 PM PT
RANKS THAT CAN HOST - General Manager +
CANNOT BE THERE - Anything in the Low Rank Section
{INTERVIEWS}
[1] You will first wait 10-15 minutes before locking the server. You will have customers wait in the chairs in the lobby and answer questions if they have any. You also want to make sure you have no more than 4 interviewers before locking the server and establish what the intro order is and who is doing rules and promoting the passers.
[2] You will now lock the server by saying, “:slock on”. And stand STS in front of the white lines with the other admins. You should have security stand STS behind the admins. You should also put PTS in effect. - STS meaning shoulder to shoulder.
EXAMPLE: m PTS is now in effect, talking without permission will get you kicked. PTS = Permission To Speak
[3] Now you will start your introductions. Introductions should go as, Host - Co Host - Interviewer #1 - Interviewer #2 - And any supervisors present. Introductions are very important as they give the clients your name and role in todays session.
[4] Now the assigned person to start rules will begin going down the rules. They are listed below. If you miss rules, you are teaching our stylists that there are no rules, who will then keep needing reminders about our policies.
RULES:
[RULE 1] Grammar is needed at all times, inside and outside of your working facility. Failure to use grammar will result in a demotion.
[RULE 2] Respect is needed at all times towards your fellow workers and staff. Failure to use respect will result in a demotion.
[RULE 3] Trolling is not tolerated at the salon and will result in an automatic ban from our servers. If you cannot abide by this rule, your carrier at Nova Salon will be put to an end.
[RULE 4] There will be 7 question in total. You will have 40 seconds to answer them each. Failure to abide by the time limit will result in failure of the interview. We need fast stylists!
[RULE 5] Flaming, yelling at staff, rudeness and attitude will not go unpunished. Make sure you're aware of your actions or else you will be demoted/loose your job.
[RULE 6] When it comes to your work, you make up the time. It is your choice to be active. If you are an inactive staff member, you will be demoted. Make sure to be active, because we always need an extra hand at the salon.
This is not a rule! v
[5] You will now go around and check peoples age :age (player). They must be at least 20 days old. You will also ask them to say Macchiato. People who reply with # cannot be interviewed and must be told to turn safe chat off. If they do not leave or refuse, please kick them.
[6] Once rules are finished, you will now let admins pick who they want to interview and also use ‘m’ to announce this.
EXAMPLE: :m Interviewers may now begin.
[7] Once everyone has finished interviewing and all passers have been promoted you can shutdown the server. If you want, you can keep the sever slocked and take a photo outside near the benches.
{TO RECIEVE THE QUESTIONS, PLEASE CONTACT THE FOUNDER ON NOVA SALON MANAGEMENT CHAT. THANK YOU.}
Sparkle, Founder
Approved by Nova's HR's.
Created 10/10/16 |