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NuclearDevastation
#203726234Tuesday, December 06, 2016 10:52 PM GMT

Hello. I have recently purchased the robux currency using an iTunes card on my mobile device. I bought 1,450 robux, and I assumed if I use the same account on a PC it will transfer, since I use PC much more often, but you cannot buy robux with a iTunes card on a PC. I seeked my profile to see that the robux did actually go to my account, and, I got very frustrated to see that it did not come to my account. I signed out and signed back in just to make sure it wasn't just a minor bug, but that did not work at all. Still at the amount I had before purchase. I went to my computer, the platform I am using to type this right now, to seek help on the forums and just online. I found no help whatsoever from the forums already posted, because it was in 2012, at least the one I looked at. I couldn't find any recent ones about purchasing issues, so I posted this here. Hopefully it's just a bug and it will come sometime soon, if not, I will have to contact ROBLOX somehow in some way, but, it would be much better if someone could give me support here on the forums. It would be much appreciated if someone could lend me some advice to have my purchase come through to my account. Thank you for any help that is given!
XxLionFuryxX
#203728546Tuesday, December 06, 2016 11:20 PM GMT

I have bought robux on my iphone and it did show up to my pc account (both same account) -Did you buy it on a different account?
NuclearDevastation
#203729244Tuesday, December 06, 2016 11:29 PM GMT

No, same exact account.
InsidersNetwork1001
#203730343Tuesday, December 06, 2016 11:41 PM GMT

*cough* they have to process the purchase *cough* idiots
NuclearDevastation
#203734482Wednesday, December 07, 2016 12:32 AM GMT

Calm down xD
NuclearDevastation
#203833726Thursday, December 08, 2016 1:41 AM GMT

It has been over 24 hours and I still have not gotten my purchased currency. Hopefully I will get in soon.
tl0x
#203835347Thursday, December 08, 2016 1:59 AM GMT

takes about two days to give ya the robux0..
Untethered
#203837221Thursday, December 08, 2016 2:19 AM GMT

no, it should be instant. email [email protected]
NuclearDevastation
#203989193Friday, December 09, 2016 10:30 PM GMT

Over 3 days now, no robux. Everyone thinks I got ripped off, but I know ROBLOX wouldn't steal my money. I also tried to send an email to [email protected] but it said that the email is not valid.
ICantComplete
#203991440Friday, December 09, 2016 11:04 PM GMT

Well I use a debt card and sometimes Roblox cards.... So I get mine the second I buy them
NuclearDevastation
#204798280Monday, December 19, 2016 10:08 PM GMT

Still haven't gotten robux, it's been forever.
InvalidDesign
#204804730Monday, December 19, 2016 11:38 PM GMT

Call ROBLOX Almost 400 forum posts! +1 post
NuclearDevastation
#205085024Thursday, December 22, 2016 8:25 PM GMT

I just called Roblox at ############# and a recorded message told me to go to the Roblox website and report the issue. I did this, and I went to the website, and I found no help from it. I couldn't find anything that had anything to do with robux and issues with getting it. So, basically, a wasted $15. :/

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