Hello! This is cake5577! I work at Hilton and I would like to say that this form was fan made and NOT created by any owner\Vice owner. This is just to help you within helping our guest(s) who need it. Let us get started quickly! Enjoy!
All even number rooms are court yard view and you can feel free to ask them if they would prefer ocean or courtyard view. Asking that makes you look like a pro!
All odd number rooms are ocean view and you can ask if they want ocean or courtyard view. All suites are only given to the guest(s) in the suite lane and they are not to be given to guest(s) in any other lane. The other lane is the fast lane and you do not give them suites you are to serve the first though. Please start with a friendly greeting like this (Feel free to copy and paste my message)!
"Hello! Welcome to Hilton hotels V3! My name is Cake5577 happy to help right at your service! How may I help you on this wonderful day?" That is very welcoming!
Please don't hesitate to ask for any promotion because they are earned with extreme dedication and activity signs you also need to show you care about your job. Please do NOT ask for any promotion to ANY HR. If you see any HR "Free ranking" please warn them and contact another trusted HR. If you are a trainee please attend a training with a host of your choice and go under the lane you wish to train for! You can only train for ranks 4-7 as ranks 8+ are earned and HR ranks are a team choice as it is based on needs and it is a team choice! If you have any other questions about Hilton hotels please contact me at any time! I will answer!
Thank you for reading! You should be a pro now! Have a nice day!
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