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AdamMix13
#206958496Wednesday, January 11, 2017 10:27 PM GMT

Since roblox uploaded the new logo, i join any game and i get 2 of these messages: -You have lost connection to the game. -ID Failed =17 I have tried everything from the help center and still, one day later and a restart later i still can't play anything. Does anyone have this problem too? And if you don't and had, tell me how to fix it! Random Phrase Under The Text Because I Can
MarkPH
#206960387Wednesday, January 11, 2017 10:51 PM GMT

it's normal, just wait it out
AdamMix13
#206960493Wednesday, January 11, 2017 10:52 PM GMT

Oh alright then, i though it was only me, il wait one week, after all, i got so many games to finsih. Do you have the same prob? @Above Random Phrase Under The Text Because I Can
Bahchy4
#206962961Wednesday, January 11, 2017 11:24 PM GMT

I can't even join at all. When I click the play button nothing happens... I can't any games on my account at all (and No I was not banned.)I had to make another account and play which is annoying as I can't use game passes If anyone can help me please do.
Nightshadowxwolfy
#206984413Thursday, January 12, 2017 3:55 AM GMT

same I keep losing connection like every few mins
AdamMix13
#207023159Thursday, January 12, 2017 6:23 PM GMT

@hugeawesomestgirl22 thing is i dont even play, lost connection without even connecting to the game that black screen loading, hats when i loose connection Random Phrase Under The Text Because I Can
AdamMix13
#207113199Friday, January 13, 2017 7:05 PM GMT

Update: Still can't play :/ Random Phrase Under The Text Because I Can
GamerBoyX935Roblox
#207115651Friday, January 13, 2017 7:55 PM GMT

hey i updated my roblox and it took for ever! (But that doesnt bother me) But the logo won't let me play any games! Please i have been waiting for 2 hours and it keeps saying "Please wait" And the game isnt even open yet!!! HELP ME!!! ;-; -GamerBoyX935Roblox
Pixelated_Dreams
#207115988Friday, January 13, 2017 8:02 PM GMT

tough Luck m9 maybe ROBLOX doesn't like you I’ll have two number 9s, a number 9 large, a number 6 with extra dip, a number 7, two number 45s, one with cheese, and a large soda. - Big Smoke
bloxerbozi
#207119945Friday, January 13, 2017 9:03 PM GMT

You can try these things; - Reinstall ROBLOX - Reset your router If neither of these things helped you please send a message to [email protected] ;)
AdamMix13
#207120075Friday, January 13, 2017 9:04 PM GMT

How do i properly reset my router? Dumb question ik but do i just turn off the router from the eletrecity? Random Phrase Under The Text Because I Can
bloxerbozi
#207120686Friday, January 13, 2017 9:13 PM GMT

The button ist mostly on the side or bottom of the device. Press it, wait 1 minute and then turn it back up, might take 2 mins if yours is as old as mine.
AdamMix13
#207120807Friday, January 13, 2017 9:14 PM GMT

Thank you, will do it tomorrow, im playing the crew rn and it wouldnt be good if i lost connection. Random Phrase Under The Text Because I Can
bloxerbozi
#207120884Friday, January 13, 2017 9:15 PM GMT

Alright then, have a nice day sir.
AdamMix13
#207120942Friday, January 13, 2017 9:16 PM GMT

u2 Random Phrase Under The Text Because I Can
Reshiram110
#207121870Friday, January 13, 2017 9:28 PM GMT

The site gets really slow for me every night at 8 PM EST. I think they web team is doing stuff,since the issue has been occurring since around 2 weeks ago. Just email [email protected] if the issue persists. Oh,and TRY re-installing and rebooting your pc. This way,you can get a reply from a human when you tell them you did,instead of a 'Try reinstalling our software' bot. -The dumbest question ever asked is the one that wasn't asked at all-
AdamMix13
#207128703Friday, January 13, 2017 11:00 PM GMT

-Update- Didn't work resetting the router. Random Phrase Under The Text Because I Can
AdamMix13
#207129616Friday, January 13, 2017 11:14 PM GMT

Just e-mailed roblox waiting for a reply, will keep updated here. Random Phrase Under The Text Because I Can
AdamMix13
#207188750Saturday, January 14, 2017 4:26 PM GMT

Got a reply and they told me to give more info such as OS, browser and when it did happen. Random Phrase Under The Text Because I Can
AdamMix13
#207189137Saturday, January 14, 2017 4:32 PM GMT

Wow, 5 minutes later i try joining a game and it works! Seems to be half fixed, i tried the first game and it worked perfectly fine for few seconds, then i left and tried a newer game and lost connection at a black screen but not the loading screen. Random Phrase Under The Text Because I Can
SensitivePenguin
#207190295Saturday, January 14, 2017 4:49 PM GMT

yeah, when I tried playing any game since yesterday, the 13th, it says I can't connect I'm getting really worried
AdamMix13
#207190392Saturday, January 14, 2017 4:51 PM GMT

me too, now i can only play specific games, games like streets of bloxwood says id = 17 or somthn and others like street racing unleashed i can play normal Random Phrase Under The Text Because I Can
SensitivePenguin
#207190783Saturday, January 14, 2017 4:57 PM GMT

yeah, guess we have the same problem. it says "Connection failed: 100017" or something like that
AdamMix13
#207190845Saturday, January 14, 2017 4:58 PM GMT

indeed the same problem Random Phrase Under The Text Because I Can
SensitivePenguin
#207191178Saturday, January 14, 2017 5:02 PM GMT

I think the main problem is they may be reworking the website, or some other problem

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