Welcome to the official, newly updated, Frostiez™ Interview Guide!
Here, you will find the interview questions and basic rules.
The Interviewer will call the attendees one at a time into the office, greet the person, and begin by stating the basic rules. After the rules are stated, the interviewer should ask if they have any questions.
To be hired, attendees must follow these basic rules:
-Patience is always important.
-They must be polite and considerate to customers.
-Safe chat can not be allowed. Preform a safe chat test.
-They must be fast typists. A maximum of 60 seconds can be given.
-Correct grammar, spelling, and punctuation must be used. Maintain professionalism.
-Abbreviations and faces, such as "xD', ":3" and "lol" are highly frowned upon. It's important to be kind and welcoming to customers, but not immature.
Below are the interview questions. Please have the applying person answer these questions in complete sentences, with proper grammar, spelling, and punctuation. 60 seconds will be provided to answer each question. These questions can be copied and pasted to be asked.
1. Do you have any past experience in similar groups? If so, which?
2. How do you respond if a customer is being rude to you or other guests?
3. On a scale of 1-10, how active would you rate yourself?
4. How proficient are you in spelling and maintaining correct grammar?
5. What is the proper way to greet and take the order of a customer? Can you give an example?
6. Why do you think you're qualified for this position? What are your best traits?
7. Why are you a better choice to be selected than your peers? What makes you special?
8. Are you committed to our group?
9. Why are you seeking this position?
10. What drew you to our group?
The HR now gets to make the decision of whether or not to higher the attendee. If the person has passed, then congratulations! They will be ranked to a trainee, and can attend training sessions to begin serving customers. If they have failed, they are welcome to come back later and try again.
-Good Luck and Best Regards,
SynchronizedDreams, Chairman.
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