Graphics Driver too old?

Join Date: 2013-03-25
Post Count: 3

#218178004Sunday, June 04, 2017 10:48 PM GMT

Yesterday, When I went on Roblox to play a game, it said that my Graphics Driver is out of date. It was fine the day before but then it randomly said that. Now I can't play any Roblox games. I have a Gaming Laptop that is only 3-4 months old. I went to the website that is supposed to give me instructions to trouble shoot this problem and I followed all the steps and it still doesn't work. I've tried anything but nothing.

Nxtella

Join Date: 2014-01-05
Post Count: 3329

#218178936Sunday, June 04, 2017 11:02 PM GMT

i bought a new laptop for christmas last year and it hasn't been used at all, completely new and the graphics card was already old/needed upgrading i haven't upgraded it at all yet and whenever i run a game i'm stuck at around 15 fps but i can still play it normally you may have to upgrade your graphics card because i see no other reason for this to happen to you, sorry if i was no help lydia ♥

TheFastProGamer

Join Date: 2016-04-01
Post Count: 837

#218179022Sunday, June 04, 2017 11:03 PM GMT

Do you have like a GTX 1050 or 1070

TheFastProGamer

Join Date: 2016-04-01
Post Count: 837

#218179112Sunday, June 04, 2017 11:04 PM GMT

NX, its not a built PC. It will be possible to upgrade a graphics card with a pre-built gaming laptop.

ttiop

Join Date: 2013-03-25
Post Count: 3

#218622886Sunday, June 11, 2017 5:38 AM GMT

i have a GEFORCE GTX 960m

BraydenGretsky

Join Date: 2012-02-11
Post Count: 654

#218627440Sunday, June 11, 2017 7:37 AM GMT

It's just Roblox, don't worry. They're having problems with their servers.

ttiop

Join Date: 2013-03-25
Post Count: 3

#218666368Sunday, June 11, 2017 7:37 PM GMT

Ok, Thank you for the info!

GodShowsTheWay

Join Date: 2014-10-27
Post Count: 7180

#218666717Sunday, June 11, 2017 7:41 PM GMT

you should check on the Nvidia website whether you have the latest up-to-date graphics drivers

NewStart55

Join Date: 2015-01-18
Post Count: 4

#226024116Friday, October 06, 2017 3:23 AM GMT

I'm having the same problem right now with my Dell XSP13 Ultrabook. I got the laptop about 3 months ago

dans59

Join Date: 2011-04-15
Post Count: 8606

#226024404Friday, October 06, 2017 3:31 AM GMT

you can't upgrade your graphics chip on pre-built laptops, lol......... and as for the main topic, just update your drivers, and you'll be fine.

redpandanicole

Join Date: 2008-09-23
Post Count: 4543

#226025420Friday, October 06, 2017 4:04 AM GMT

ITT: one guy who knows what hes talking about This is a problem that came up after the recent update, its affecting a lot of users. It has to do with the way Roblox is interpreting graphical hardware as being able to use DirectX 9 or not. If your laptop was made after 2004 it probably supports DirectX 9. You do not have to update anything, just uninstall and reinstall roblox. If that doesnt work, wait for the next update next thursday. As far as upgrading laptop graphics, it can be done. The format is called MXM, and its for mobile dedicated graphics. You can replace and upgrade MXM graphics cards very easily.