UPDATE 2: I received a reply back from them regards to model thumbnails. They stated they are, "Currently working to ensure it's resolved" followed by and also requesting us to, "Continue to watch for further updates". I admit that I do think Roblox has a great team of staff who are very efficient at tackling pressing matters in the community plus dealing with them in an orderly matter, although I am convinced there is a small maintenance group who, with problem appearing update after update, work hard to tackle bugs and glitches left in newly written code.
In a nutshell, I believe Roblox is doing their very best to resolve matters, regardless whether it's minor or major. Sure, they can't deal with every single problem in Roblox and have it dealt with in a day, but their efforts to keep the smooth sailing going definitely gets them a long way. For that, we will just have to wait a bit longer but it will be worth it for us and for them. |