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smash26hotshot
#22919339Tuesday, March 23, 2010 3:01 AM GMT

I have Builders Club and I use Microsoft Paint to make my shirts on a Windows Vista computer, but when I try to upload my shirt texture it says: "ERROR: We were unable to create the requested item. Please verify that you are using a valid texture template and try again." Please help!
kjet
#22922777Tuesday, March 23, 2010 6:22 AM GMT

ypu might not have got the template the right way, heres some instructions ok go to create (shirts or pants it dosnt matter you can use both for either) then click on the part that says pants(or shirts) template, after that right mouse click the template and press, save as NOTE: you CANNOT i repeat CAN NOT just copy and paste it wont work!
smash26hotshot
#22964070Wednesday, March 24, 2010 4:17 AM GMT

OK Thank you.
wolfy2648
#53452264Tuesday, August 23, 2011 10:59 AM GMT

yeah same, it does that with me and i get really frustrated
wolfy2648
#53452305Tuesday, August 23, 2011 11:03 AM GMT

i did that and it still says "we are unable to use this please try again" or something like that. i still wont let me. they havent banned making it or something have they?
Siemaer
#53455296Tuesday, August 23, 2011 12:58 PM GMT

I used to have that problem. I figured out it was because I saved my pictures as the wrong image format. You may want to check and see if what you're saving your shirts as are compatible with ROBLOX. I suggest using .PNG format, myself.
dedbat
#56044739Saturday, October 08, 2011 9:19 PM GMT

I tried to do that it wouldn't let me please PM (Personal Message) me an answer, because I do not go through ROBLOX forums frequently.
TehTurtleKid
#58603824Saturday, November 26, 2011 12:49 AM GMT

NOT WORKING
pokemaster2287
#82145191Friday, November 16, 2012 12:12 AM GMT

Hey! Thanks! I had the same problem, but you helped solve it. Thanks man.
ShinEunJun
#96404588Wednesday, May 01, 2013 9:32 AM GMT

i did the same thing but it wont work
bluebigZ
#96833677Sunday, May 05, 2013 6:03 PM GMT

IT'S NOT WORKING FOR ME!!!!! I HAVE DONE EVERYTHING RIGHT TOO!!!!
bellosom
#97314725Saturday, May 11, 2013 12:47 AM GMT

OK, what's happening here is that the pixels MUST be 585x559 or else it won't work. Check the info and make sure it's size is 585x559, and if it isn't then figure out how to adjust it.
mccalster09
#103814896Wednesday, July 03, 2013 12:15 AM GMT

thanks bellosom i had same problem and what you said worked
callmekico
#115192921Friday, October 11, 2013 2:39 PM GMT

I tried the same thing, pixels, save then paint all of it doesn't work. I have spent a ton of time making my clothes and now I can't upload them.
snazzycupcake
#138697377Monday, June 30, 2014 2:48 AM GMT

what do you mean you cant copy paste
Chris_Initius
#139356427Saturday, July 05, 2014 10:17 PM GMT

Guys i had a PNG and i made the shirt and it says Uploaded Failed. Did you use the template? and i made it on a template and its PNG
alexis4156
#139965413Friday, July 11, 2014 6:52 AM GMT

This is kind of late, but, I also have a problem with this. I was to upload a shirt and it always says 'content deleted'. Its REALLY annoying! How do I upload my shirt? It's nothing inappropriate.
XxFineByMe101xX
#142410968Saturday, August 02, 2014 9:50 PM GMT

Ok so for me I try to Upload my shirt but It says Upload Failed. Did you use the Template. But I did also I used Paint I named it and I also am trying to find were I can put the pixels in too so if you can PLEASE help me Also you can PM me XxFineByMe101xX or Reply on here : ) Please Help me I need it im a nub...
Johnnya101
#142889165Thursday, August 07, 2014 4:28 PM GMT

Thanks Bellosum it worked :D Everyones saying it has to be 585x595 but its really 585x559.
skyewillow
#143367291Tuesday, August 12, 2014 9:50 AM GMT

Hi , I got BC like two days ago, I make my stuff on paint and I made a shirt and it worked and it worked with pants to but now I make new more clothes it's says error did you use the template when I am and I am for the right things it's bugging me as I wanna make clothes any help ?
mrexpert1
#149170877Tuesday, November 04, 2014 4:51 PM GMT

I'm having the same problem to, it says something like 'Upload failed, Did you use the template?'. I did, it's PNG. (Don't say to me its because you don't have BC as I'm doing it on a group). Can someone please tell me how yo change the pixels. Thanks. (Please PM me, at: mrexpert1.
MercyKnifed
#156342941Thursday, February 19, 2015 11:40 PM GMT

Yeah, everything that I try to upload with is right size, right format and everything, and then I waste my time, saying "Upload failed. Did you use the template?" and I'm like I USED THE TEMPLATE FOR 2 HOURS COME ON
Kirk_Gibson
#156347554Friday, February 20, 2015 12:48 AM GMT

same thing is happening to me teag idk what is going on i copy/paste my shirts and i do the steps right then it says ERROR UPLOADING SHIRT DID YOU USE TEMPLATE YES I DID I COPIED THE TEMPLATE THEN TRIED TO UPLOAD IT
HighoffPancakes0
#156467319Saturday, February 21, 2015 5:57 PM GMT

Save the template, changed the pixels, used Paint, still can't upload!? WHY IS THAT
mrexpert1
#157180130Wednesday, March 04, 2015 7:35 PM GMT

Use this website to resize it: http://resizepic.com

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