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fettesben
#60936024Wednesday, January 04, 2012 2:16 PM GMT

Recently reinstalled Windows. Whenever I go on a game it either: 1) The website crashes (On ROBLOX Browser) 2) Immediately after everything has loaded the place says "You have lost connection to the game" (On Google Chrome) I'll give computer specifications if needed.
Aegirine
#60936227Wednesday, January 04, 2012 2:26 PM GMT

I have literally EXACTLY the same problem as you, except I haven't noticed the website crashing It could be that I recently installed a new graphics card, but to install the drivers I had to reinstall windows
fettesben
#60936447Wednesday, January 04, 2012 2:39 PM GMT

Wait, problem resolved. A friend told me to restart my computer, which I actually should have done the whole time.
Aegirine
#60936471Wednesday, January 04, 2012 2:41 PM GMT

You sure? I've tried restarting my computer dozens of times and the problem persists.
LordJake1337
#60940724Wednesday, January 04, 2012 5:28 PM GMT

ROBLOX works on all my computers and laptops.
fettesben
#60943016Wednesday, January 04, 2012 6:27 PM GMT

Wait, scratch that, only worked once. Now I'm back to the same problem despite restarting computer. I'm really glad I didn't buy BC otherwise it would've been wasted money if this issue isn't resolved.
Aegirine
#60943387Wednesday, January 04, 2012 6:40 PM GMT

@ fettes Again, what happens to me. Question, what did you reinstall windows for?
fettesben
#60943526Wednesday, January 04, 2012 6:43 PM GMT

@Dragon Computer had random power offs after 10 minutes of starting. I couldn't find the cause and decided that reinstalling windows would be the best way to go.
fettesben
#60943628Wednesday, January 04, 2012 6:46 PM GMT

It's also worth noting down that there was no warning regarding these power offs, it randomly occurred and there was no apparent reason.
fettesben
#60945826Wednesday, January 04, 2012 7:34 PM GMT

To put it in more detailed terms. ROBLOX Browser: After several minutes of even browsing around, it says "An unexpected error has occurred and ROBLOX needs to quit. We're sorry!" and then the page just shuts down, predictably. It also does this whenever I press the play button for any game. Google Chrome: Seeing as the default ROBLOX browser failed to function I tried using my regular browser. Whenever I visit a game it successfully loads the place and immediately after it says "You have lost the connection to the game." leaving me no choice but to leave the game. Whenever I browse around the ROBLOX website on Chrome pop-ups occur claiming that Chrome needs to shut down however it never shuts down anyway. ROBLOX Studio: I haven't actually tried much with this but I've recently had problems with inserting models and decals. Opening a place file works fine though.
Aegirine
#60949122Wednesday, January 04, 2012 8:39 PM GMT

Again, similar problems here ... what version of windows is it?
fettesben
#60949539Wednesday, January 04, 2012 8:45 PM GMT

Windows XP Home Edition Version 2002 Service Pack 3 I think it might have been my Anti-Virus causing it.
Aegirine
#60949880Wednesday, January 04, 2012 8:50 PM GMT

Assuming it's 32-bit, I have the same (except Professional edition) And I don't think it's a problem with any anti-virus.
fettesben
#60953975Wednesday, January 04, 2012 9:47 PM GMT

Has anyone got a solution to this? I've tried: 1) Uninstalling and Reinstalling ROBLOX. 2) Restarting computer. 3) Disabling Anti-Virus settings.
Aegirine
#60955437Wednesday, January 04, 2012 10:06 PM GMT

>2 people with same problem posting on same thread all day >One response from other person saying nothing but that it works fine for them
danin11
#60961722Wednesday, January 04, 2012 11:20 PM GMT

i have the same problem
Artia44
#60962504Wednesday, January 04, 2012 11:29 PM GMT

Defrag Remove excess junk like unplayed games and stuff most of the time its something to do with virtual memory or something roblox crashes because it has little to no space to load
Aegirine
#60962676Wednesday, January 04, 2012 11:31 PM GMT

@ Artia Problem started when I had literally just reinstalled windows, and all I had were the drivers, Roblox, and NFS Pro Street (from a disc, not downloaded).
Rocket733
#60967047Thursday, January 05, 2012 12:18 AM GMT

I have this problem, but my game doesnt even load..
fettesben
#60999297Thursday, January 05, 2012 6:39 PM GMT

It turns out that it was to do with my Graphics card. It had clogged up with so much dust that it couldn't actually run correctly and that also explained the random shutdowns on my computer prior to reinstalling windows due to the fact that the Graphics card was heating up beyond its average level and a safety protocol on my computer shut it down whenever it got too hot.
adiF50
#61011621Thursday, January 05, 2012 10:43 PM GMT

Exactly same problem Google Chrome Im Using Windows Vista Is It A Chrome Problem
Homie71455
#61011952Thursday, January 05, 2012 10:48 PM GMT

You could just try it on another computer if you have one. I have problems like that too with my laptop. You could just try checking for protection walls,age restrcition,or maybe just cleaning out your window or just redownload it.
Aegirine
#61042738Friday, January 06, 2012 12:00 PM GMT

@ fettes That shouldn't explain the disconnection at all. Like I said, this is a brand new graphics card that I'm running
KingWilling
#61047529Friday, January 06, 2012 4:26 PM GMT

I believe it's a problem with chrome. Exact same thing is happening to me on chrome, some random error message pops up from time to time, sometimes it says the roblox plugin has errored, whenever I enter a game it disconnects me either right after everything loads or a few minutes after. I seriously don't wanna use that excuse of a browser internet explorer. ~C&G 2010 Jan.-2010 Oct.~ ~SH 2011-Present~
KingWilling
#61048157Friday, January 06, 2012 4:52 PM GMT

Try using roblox studio. Works better for me than anything so far, it's alittle bit slow but eh. If you don't wanna use roblox studio then try reinstalling chrome or something. ~C&G 2010 Jan.-2010 Oct.~ ~SH 2011-Present~

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