Hello. - Roblox Forum Archive

Join Date: 2009-05-10
Post Count: 36

#89880443Thursday, February 21, 2013 4:26 PM GMT

I would like to report some in-app purchasing problems. I had around 2.37 on my account. Last night I bought 80 Robux because I really want that Sk10r Boi hat, but I don't have enough. I didn't get charged this. I emailed support last night. Today is today, and I tried to purchase it again. Same luck, it says 'purchase successful' then failed try again later. I checked my account today, an I have .37. I will be expecting 160 Robux charged to my account by the end of the day, or I will be very unhappy with Roblox support. Thank you, Storm.

TobotRobot

Forum Moderator
Join Date: 2011-09-11
Post Count: 615

#89883144Thursday, February 21, 2013 5:22 PM GMT

Send what you posted here with your iTunes email receipt(s) and your username to [email protected]. They will make sure you get what you paid for. Sorry for the hassle, Storm. I'm looking into this now.

Buzz32123

Join Date: 2010-07-06
Post Count: 6492

#89995319Saturday, February 23, 2013 12:13 AM GMT

Tobot@ I don't get any iTunes reicipts. What do I do? D: