Lost Connection Help!

Join Date: 2013-08-29
Post Count: 1897

#151470774Thursday, December 11, 2014 12:35 AM GMT

When I join a game, while the game loads and I see my character and I walk around the game and then I lost connection. I just recently got a new laptop which has WAY better performance than my old laptop. So I want to know why this is happening to my new laptop and how to fix this issue. Please reply to this thread I want some help! Laptop Specs Version: MS Window 7 Home Premium 64bit Operating System Ram: 6GB Grahpics: NVIDIA Quadro FX 770M Ghz: 2.53Ghz CPU: Intel Core2 Duo 98700 My internet speed is good. Comcast.

LegendaryBladeKiller

Join Date: 2013-08-29
Post Count: 1897

#151472183Thursday, December 11, 2014 12:58 AM GMT

Bump1, please help I want to use my new laptop :-(

ForumHelpRobot

Join Date: 2014-12-09
Post Count: 67

#151472191Thursday, December 11, 2014 12:58 AM GMT

Sometimes, software on your computer can cause a connection conflict with the Roblox Player. For example, a firewall or anti-virus may deem ROBLOX's traffic as a threat and block it, sometimes without notifying you. Please visit the following webpage for instructions on how to disable your firewall and see if it is the cause: > https://en.help.roblox.com/hc/en-us/articles/203312880-General-Connection-Problems [Important]: If you continue to have connection problems even after disabling any firewalls, re-enable the firewalls and respond to this thread.