Can't launch any game with new chrome update 9th April 2015

Join Date: 2012-03-15
Post Count: 8

#159948946Saturday, April 11, 2015 8:06 PM GMT

Hey there, I'm having trouble where every time I click play on a game, a window pops up. "You're moments away from getting into the game! Download and install ROBLOX". When I click download,the instructions come up and I follow the steps but when I install it tells me its installed and then I click play on the game again, an info-bar pops up at the bottom saying "Check Remember my choice and click Launch application in the dialog box above to join games faster in the future!" But there's no dialog box (External Protocol Request) that appears. When I just go onto another game to click play, it tells me yet again to install the launcher again as it did before. But when I try to install it again, (I think) it just assumes I already have it installed so it pops up a new chrome tab redirecting to the ROBLOX Games window. I have tried: Closing all google chrome browsers and uninstalling Roblox. Then I open up the roblox website and go into any game to reinstall the game launcher but it just does the same thing where it says its installed and when I click play, there's no dialog box (External Protocol Request) that appears. I have also tried: Going into "chrome://plugins" at the chrome address bar and enabling the roblox launcher plugin to "Always allowed" but it yields no results. Maybe I might have something disabled to not receive any External Protocol Requests? Sorry its late over here and I'm really tired so I'm sorry if I'm missing something really obvious but if you could just point me in the right direction then I would appreciate it heaps. :o Helpful feedback is appreciated. Thanks :>

TobotRobot

Forum Moderator
Join Date: 2011-09-11
Post Count: 615

#159950783Saturday, April 11, 2015 8:32 PM GMT

Hey xOdyssey, What operating system are you using? Also, have you tried launching from a different browser? Also, I think you can disable protocol requests. Can you check this setting? 1. Click the Chrome menu (three horizontal lines) on the browser toolbar. 2. Select Settings > Show advanced settings. 3. In the "Privacy" section, click Content settings. 4. In the dialog that appears, find the “Handlers” section: 5. To allow requests, select “Allow sites to ask to become default handlers for protocol". Disabling them did not prevent the Roblox protocol request dialog from opening for me, but it's worth checking.

xOdyssey

Join Date: 2012-03-15
Post Count: 8

#159951404Saturday, April 11, 2015 8:40 PM GMT

Thanks for the reply, I'm using windows 8.1 and no I haven't tried launching it in a different browser but if the problem doesn't resolve itself then I might start playing roblox in mozilla firefox. I already have that enabled to "Allow sites to ask" etc. but maybe it could be an extension? I'm going to try disabling all the extensions now and I'll come back with the results

good_evening

Join Date: 2010-05-30
Post Count: 4710

#159951554Saturday, April 11, 2015 8:42 PM GMT

At first I thought your browser might be unsupported, but then I heard Google Chrome, They did get a new launcher, but I didn't have these struggles and I use Windows 8.1 and Google Chrome. I find that strange.

xOdyssey

Join Date: 2012-03-15
Post Count: 8

#159951933Saturday, April 11, 2015 8:47 PM GMT

Yeah I'm still not getting the external protocol request.

xOdyssey

Join Date: 2012-03-15
Post Count: 8

#159953480Saturday, April 11, 2015 9:08 PM GMT

I just updated chrome now which I apparently haven't updated yet (that's embarrassing) but the E.P.R is still not coming up.

xOdyssey

Join Date: 2012-03-15
Post Count: 8

#159954488Saturday, April 11, 2015 9:22 PM GMT

Oh okay, I just updated chrome as I said before but then I reset my settings and now I can play games again. Thanks for the help guys, I really appreciate it. I'm sorry for being so dumb, I thought chrome would of updated automatically but I think you need the sign in playstore in order for that to happen or something. Thanks for the help again guys and sorry. As I said before, I'm really tired so aha

SuperAwesomeCody

Join Date: 2011-11-11
Post Count: 5

#159962009Saturday, April 11, 2015 11:08 PM GMT

My problem is that my other browsers are slow and have too many pop-ups. Do you know how to fix this without a new browser?

eekiezombie2506

Join Date: 2011-08-04
Post Count: 20

#160844028Friday, April 24, 2015 9:10 PM GMT

Hey I have the same problem how did you reset your settings. (I am bad with computers)

Thekidshane1

Join Date: 2013-08-17
Post Count: 1

#161666740Wednesday, May 06, 2015 9:27 PM GMT

Same it's so FUSTRATING and I had to delete roblox the WHOLE thing and then reinstall and it worked.

EzraTGE

Join Date: 2011-04-23
Post Count: 194

#161666823Wednesday, May 06, 2015 9:29 PM GMT

Blame Google... https://en.help.roblox.com/hc/en-us/articles/204495180-ROBLOX-Chrome-Update-2015

hectorcool

Join Date: 2010-01-06
Post Count: 3

#168067876Sunday, July 19, 2015 10:29 AM GMT

Mine still dont work after all of that

Innervencius

Join Date: 2014-02-22
Post Count: 2471

#168069241Sunday, July 19, 2015 11:04 AM GMT

use Firefox

Seveir

Join Date: 2011-09-15
Post Count: 369

#171031742Thursday, August 13, 2015 4:57 PM GMT

Download google chrome canary then download roblox, It worked for me https://www.google.com/chrome/browser/canary.html

terrence657

Join Date: 2013-02-08
Post Count: 23

#171038052Thursday, August 13, 2015 5:59 PM GMT

same thing with me. i use win10 on a toshiba laptop for some reason i am unable to uninstall roblox and i dont even have the roblox plugin!

Vanskis

Join Date: 2013-02-08
Post Count: 36

#171256320Saturday, August 15, 2015 8:11 AM GMT

Please Help me Same Prolvem

xHappyUnicornx

Join Date: 2015-05-26
Post Count: 6

#171937294Friday, August 21, 2015 3:59 AM GMT

same problem

lighting2030

Join Date: 2012-09-01
Post Count: 1

#176991923Tuesday, October 27, 2015 6:14 AM GMT

Didnt work

Elitehero1

Join Date: 2015-03-01
Post Count: 2138

#177146914Friday, October 30, 2015 12:36 AM GMT

SAME PLEASE HELP ME, I PRESS PLAY AND I JUST ONLY SEE THIS You're moments away from getting into the game! download and install roblox click here for help! AND I ALREADY TRIED TO UNINSTALL ROBLOX AND I ALREADY RESTARTED MY COMPUTER WHAT ELSE DO I NEED TO DO MAN.