Admins Pls help ASAP And Players.

Join Date: 2015-05-19
Post Count: 10

#164672127Tuesday, June 16, 2015 5:32 PM GMT

So today i just bought 15$ Itunes Card i redeemed it i bought one month tbc and rubox after 30 mins i still haven't recived it it says Purchase Sucessful i really need help is it really this long.

zamzamin

Join Date: 2009-06-26
Post Count: 3706

#164674183Tuesday, June 16, 2015 6:02 PM GMT

I can't think of a solution really, this seems like something the ROBLOX staff has to deal with. I can only suggest that you should try e-mailing roblox.

PsychoticPandie

Join Date: 2015-05-19
Post Count: 10

#164675877Tuesday, June 16, 2015 6:26 PM GMT

I already did i hope tommorow they can fix it or i can get it thanks btw.

INVISlBLE

Join Date: 2014-02-03
Post Count: 254

#164680352Tuesday, June 16, 2015 7:28 PM GMT

Just wait, you will get your tbc soon. If not you can e mail roblox and tell them you tried to buy tbc and explain it and they will help you and get you your tbc.

PsychoticPandie

Join Date: 2015-05-19
Post Count: 10

#164717970Wednesday, June 17, 2015 2:23 AM GMT

Thanks for the help anyway guess i won't recieve it.... I'm never buying again._. bye.

Aezuica

Join Date: 2013-08-24
Post Count: 7571

#164719239Wednesday, June 17, 2015 2:37 AM GMT

Yeah, like previously said, you will just have to wait. If you don't get it in 24 hours, then you should really start trying every way to get the admins attention, whether that be through PM or the ATR subforum(lots of bad people there, but most moderated forum has better chance of an admin seeing it). æ

Jackson_RBLX

Join Date: 2014-06-20
Post Count: 2646

#164719357Wednesday, June 17, 2015 2:38 AM GMT

I had the same kind of problem. The first time I bought 800 robux and it never actually gave me them. I didn't know if my account was charged or no so...But it works now so I suggest buying a 90 robux thing first.

PsychoticPandie

Join Date: 2015-05-19
Post Count: 10

#164740800Wednesday, June 17, 2015 10:40 AM GMT

We'll ill see tommorow or later if ill have it it has been 24 hours since i bought it.

PsychoticPandie

Join Date: 2015-05-19
Post Count: 10

#164740815Wednesday, June 17, 2015 10:41 AM GMT

Hasn't

TheCyborgDog

Join Date: 2012-06-03
Post Count: 4213

#164744496Wednesday, June 17, 2015 12:42 PM GMT

It can take a few days. I've heard it can take up to week.

BrickConnector

Join Date: 2011-09-10
Post Count: 3437

#164745754Wednesday, June 17, 2015 1:17 PM GMT

Well I purchased ROBUX one time with an iTunes card via ROBLOX Mobile and I got mine immediately, have you tried emailing ROBLOX? apple maps: turn into the ditch over there

PsychoticPandie

Join Date: 2015-05-19
Post Count: 10

#164746388Wednesday, June 17, 2015 1:34 PM GMT

What the other guy said could be true im so far away in america.

PsychoticPandie

Join Date: 2015-05-19
Post Count: 10

#164750940Wednesday, June 17, 2015 3:16 PM GMT

Good thing apple send the reciept throught my dads mail so i can show them proof.

Dev_Tix

Join Date: 2011-12-30
Post Count: 40

#164752057Wednesday, June 17, 2015 3:34 PM GMT

You can call them at 1-888-858-BLOX (You have to be 18+ to call so if you are under 18 ask your mom or dad), E-Mail them at [email protected], or you can go to their support site! https://en.help.roblox.com/hc (I believe that is the correct website).

PsychoticPandie

Join Date: 2015-05-19
Post Count: 10

#164752786Wednesday, June 17, 2015 3:43 PM GMT

i send them the proofs i hope they can fix it as fast as they can.

PsychoticPandie

Join Date: 2015-05-19
Post Count: 10

#164851157Thursday, June 18, 2015 6:11 PM GMT

Thanks to all players i appericate your helps.As you can i already recieved it without you guys i wouldn't have recieved.Thanks alot to you all.