Image moderation appeals (and moderator accountability)

Join Date: 2012-04-24
Post Count: 165

#198111624Friday, September 09, 2016 9:42 AM GMT

Couldn't find this on any other threads so making it now. The problem is that if an image is uploaded that barely skirts around breaking rules (or just plain old doesn't break them) and a moderator deletes it, you can't appeal it. You also have no way of knowing who deleted it. --------------------------------------------- For example, I had to upload this image 5 separate times at varying resolutions, despite the fact that I even sent it to customer service to confirm that it wasn't breaking any rules and got a positive reply. https://www.roblox.com/library/251920831/robo-artemis https://www.roblox.com/library/251932009/robo-artemis-reupload https://www.roblox.com/library/252123406/robo-artemis-reupload-attempt-2 https://www.roblox.com/library/252551242/Troy-of-Customer-Service-of-ROBLOX-approved-it https://www.roblox.com/library/252573999/Artemis (successful upload) Recently a similar thing happened in which I uploaded an image as a group icon that was approved, then modified it slightly and it was approved again, but when I went to upload it as a decal it was declined. The exact same file that was approved was also declined. WTF? I reuploaded it at a different resolution and it came up positive. This means that if your image is totally ok but rests on that slippery slope, it doesn't matter that you're in the right. You are at the mercy of whatever mod happens to view it. It means if you upload something in that grey area you have a Russian Roulette's chance of it being approved vs. disapproved. https://www.roblox.com/library/498502925/silence-meatbags https://www.roblox.com/library/498874255/HK-55 --------------------------------------------- My suggestions are 1 The ability to appeal images a limited number of times before they get permanently disapproved. Why this isn't already a thing I do not know. 2) (OPTIONAL) hold moderators accountable for screwing up and getting Content Deleted happy. You don't have to tell us who they are, but at least have some internal system of discouraging false negatives. --------------------------------------------- tl;dr let us appeal deleted images at least once instead of forcing us to try our luck with the unpaid volunteer suck-ups you use to police uploads Sorry for double upload, accidentally made first one no-reply

lancelot08

Join Date: 2013-12-03
Post Count: 2851

#198111734Friday, September 09, 2016 9:53 AM GMT

Just fire the mods, they're trash at their jobs. I could do better with just my left hand and a Y and N key with a slideshow of everything roblox is throwing at me. Roblox HAS JOBS FOR PEOPLE TO IMAGE MODERATE and they don't do a good job at it, who are they hiring to even get that done? Whoever it is, toss them out and get someone with half a brain to do it instead, because that's all it takes.

MadFarflungRockstar

Join Date: 2012-04-24
Post Count: 165

#198111829Friday, September 09, 2016 10:02 AM GMT

I feel the same way lancelot, but I think we need to meet them in the middle on this.

lancelot08

Join Date: 2013-12-03
Post Count: 2851

#198111857Friday, September 09, 2016 10:04 AM GMT

Knowing roblox post-price floor update, there will never be a middle. Roblox is on this spree where they are trying extremely hard to be like EA and starting to get good at it

snipereye123

Join Date: 2011-06-30
Post Count: 403

#198112593Friday, September 09, 2016 10:52 AM GMT

Golden poo is that overrated.

Borsy

Join Date: 2014-07-31
Post Count: 15111

#198117782Friday, September 09, 2016 2:28 PM GMT

i literally uploaded a gradient as a decal and it got denied http://data.roblox.com/Error/Lua.ashx