" Driver Update required "

Join Date: 2010-07-01
Post Count: 328

#198392904Tuesday, September 13, 2016 10:05 PM GMT

I just received this,my computer runs ROBLOX perfectly,why does it give me this error?

Join Date: 2011-04-27
Post Count: 27115

#198392962Tuesday, September 13, 2016 10:06 PM GMT

probably unrelated to roblox. check windows updates or go to to device manager to see if a driver is malfunctioning. Otherwise ignore the error

SargentIron

Join Date: 2010-07-01
Post Count: 328

#198393058Tuesday, September 13, 2016 10:08 PM GMT

DirectX version is 11.2

SargentIron

Join Date: 2010-07-01
Post Count: 328

#198393090Tuesday, September 13, 2016 10:09 PM GMT

it's related to roblox the game told me i needed a drive upgrade

TimeTicks

Join Date: 2011-04-27
Post Count: 27115

#198393166Tuesday, September 13, 2016 10:10 PM GMT

https://en.help.roblox.com/hc/en-us/articles/203312790-Graphics-Problems

SargentIron

Join Date: 2010-07-01
Post Count: 328

#198393328Tuesday, September 13, 2016 10:13 PM GMT

^ that didn't help at all

SargentIron

Join Date: 2010-07-01
Post Count: 328

#198394445Tuesday, September 13, 2016 10:32 PM GMT

Bump,and how do you update your driver?

ALEX_DANDI

Join Date: 2016-07-05
Post Count: 1

#198394532Tuesday, September 13, 2016 10:33 PM GMT

bro me too I don't why I hope they fix this

haileybabyx

Join Date: 2016-07-22
Post Count: 8

#198400040Wednesday, September 14, 2016 12:00 AM GMT

a lot of people are having this issue, i'm pretty sure something is messed up with roblox.

Blastermax12310

Join Date: 2011-05-15
Post Count: 10

#198400136Wednesday, September 14, 2016 12:01 AM GMT

yes and the page they put up dose not help any I'm just as much in the dark as you guys are.

Borsy

Join Date: 2014-07-31
Post Count: 15111

#198400990Wednesday, September 14, 2016 12:14 AM GMT

you need to update your graphics card drivers, this varies too much depending on which GPU you have so we cant provide a simple answer

ClevelandVsTheWorld

Join Date: 2006-07-23
Post Count: 379

#198401120Wednesday, September 14, 2016 12:15 AM GMT

^ not an admin having this same problem

Borsy

Join Date: 2014-07-31
Post Count: 15111

#198402216Wednesday, September 14, 2016 12:30 AM GMT

just go to your card manufacturer web page and you should find instructions for updating drivers

non_hyphenated

Join Date: 2013-01-01
Post Count: 8609

#198402448Wednesday, September 14, 2016 12:34 AM GMT

check microsoft webiste https://www.roblox.com/Heavy-Breathing-Cat-item?id=285017687 *heavy breathing*

Blastermax12310

Join Date: 2011-05-15
Post Count: 10

#198403156Wednesday, September 14, 2016 12:44 AM GMT

yes but what if the your directx driver is at it's best? because I have directx 12 and I windows 10 so why do I need to update my driver if it is the best that it can be?

Borsy

Join Date: 2014-07-31
Post Count: 15111

#198403289Wednesday, September 14, 2016 12:46 AM GMT

directx isn't the drivers directx is a software made by microsoft, completely different and separate from your GPU drivers

Blastermax12310

Join Date: 2011-05-15
Post Count: 10

#198403620Wednesday, September 14, 2016 12:50 AM GMT

so then why is it when I go to the page about you need an update then why does it tell me I need an directx update?

Borsy

Join Date: 2014-07-31
Post Count: 15111

#198403870Wednesday, September 14, 2016 12:54 AM GMT

it is unrelated to directx, please contact your card manufacturer for further help

Blastermax12310

Join Date: 2011-05-15
Post Count: 10

#198403930Wednesday, September 14, 2016 12:55 AM GMT

mk thanks

SargentIron

Join Date: 2010-07-01
Post Count: 328

#198404584Wednesday, September 14, 2016 1:04 AM GMT

Borsy,you are being un-clear (in my opinion) Please provide ..a little more help?

Borsy

Join Date: 2014-07-31
Post Count: 15111

#198404769Wednesday, September 14, 2016 1:07 AM GMT

contact your graphics card manufacturer for help updating the drivers

SargentIron

Join Date: 2010-07-01
Post Count: 328

#198404873Wednesday, September 14, 2016 1:08 AM GMT

my PC is HP brand

Borsy

Join Date: 2014-07-31
Post Count: 15111

#198404999Wednesday, September 14, 2016 1:11 AM GMT

i cannot help as some have different types of gpus, as i said please contact your graphics card manufacturer for further help.

SargentIron

Join Date: 2010-07-01
Post Count: 328

#198405408Wednesday, September 14, 2016 1:17 AM GMT

What is a GPU? Sorry if I sound like an idiot.

SargentIron

Join Date: 2010-07-01
Post Count: 328

#198421235Wednesday, September 14, 2016 12:18 PM GMT

bump