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xOmqXmma
#201772298Thursday, November 17, 2016 5:11 PM GMT

Hi. As most of you know, players have been experiencing the same kind of problem I have. Whenever I click the 'play' button on a game, it loads up as a new window as usual, then it goes white before the 'Roblox is loading' pop-up window closes, and crashes. This is happening to EVERY game I go to. Yes, I have tried re-installing it, and renaming the folder. It didn't work. The forum https://en.help.roblox.com/hc/en-us/search?utf8=%E2%9C%93&query=roblox+player+crash doesn't help me at all to be honest, I have browsed it and I can't find any threads similar to this problem. Anyone have any solutions/advice?
Vorkur
#201773231Thursday, November 17, 2016 5:34 PM GMT

None of the fixes avaible work, the problem is not on your side, it's solely roblox is fault that much I can confirm hence I have the same issue you are experiencing except that I found out that roblox works just fine if you sandbox it, the thing is, roblox seems to shut down all connections to sandboxed applications so until the next roblox update everyone that have this issue is stuck with it.
NateboyNateboy
#201773532Thursday, November 17, 2016 5:43 PM GMT

That sucks, but helps a lot. Thanks for clearing that up.
alexthefalcon
#201773595Thursday, November 17, 2016 5:44 PM GMT

i tried everything but nothing helped so... all we have to do is wait to roblox for fix it.
King_Splxsh
#201774111Thursday, November 17, 2016 6:00 PM GMT

Im having the same exact issue on my Windows Vista PC. Opens new window with a white screen. The Roblox Crash window opens up and gives its message. Roblox works fine for me on: Windows 8.1 Dell All-In-One PC Windows 8.1 Asus Laptop Windows 10 Dell Laptop
TheFlyingSquirrel5
#201774511Thursday, November 17, 2016 6:13 PM GMT

I am experiencing the white screen as well no matter what game I try to play. For example, when I try playing Redwood Prison (one of my favorites), the screen is totally white although I DO hear all of the sounds of the game. I hope it gets fixed soon. I miss it!!
xOmqXmma
#201775505Thursday, November 17, 2016 6:47 PM GMT

Thank you for clearing that up. Welp, I guess we're stuck on the website for the next month or two. ;_; R.I.P me for future group comps. ;_;
GHJKL105
#201775879Thursday, November 17, 2016 6:58 PM GMT

@xOmqXmma Well,Roblox is fixing the Ddos/Hacker Attacks fast...5 Hours. I assume that we need to wait for 5 days. Or less. OR MORE.
andrekmym333
#201776153Thursday, November 17, 2016 7:06 PM GMT

I have That ploblem too,But is on every game,even the most dumbs ones,But we need wait every single day now
Pistoleiro_Papaco
#201776170Thursday, November 17, 2016 7:06 PM GMT

Okay I'm having the same problem and I'm using Windows 7, I can see that problem is happening with a lot of people. So, everyone who has the same problem send a email to [email protected] and include in the message: -Your nickname -Detailed description of your issue, make sure to include any specific error messages and whether it happens all the time or just sometimes or just in some places (the more details the better) -Details about your computer – are you using Windows Vista, 7, 8? What browser are you using? -What solutions you’ve already tried
Pistoleiro_Papaco
#201778545Thursday, November 17, 2016 8:05 PM GMT

@King_Splxsh I updated to windows 10 and this don't work, that's not a problem of the operational system.
alexthefalcon
#201785198Thursday, November 17, 2016 10:04 PM GMT

then is roblox fault now we gotta wait for update
Biological_Phantom
#201787058Thursday, November 17, 2016 10:34 PM GMT

If you still have the same problem, I suggest you to follow these. Fixed this problem perfectly, for me. Uninstall ROBLOX and delete all it's files. I have a solution which fixes this issue: (IF ROBLOX IS ALREADY INSTALLED) How to uninstall ROBLOX: 1. Open control Pannel 2. Click Uninstall A Program (Windows 7, Unsure about others) 3. Find ROBLOX and Right-Click 4. Click Uninstall 5. Wait until it tells you that "ROBLOX has been uninstalled" 6. Re-Install ROBLOX by clicking the play button 7. Profit! Alternate Solution (If ROBLOX has been uninstalled/re-installed and not working): -Solution Below- 1. Open by using "Run" (Windows XP) or type it in the search bar (Windows 7) - %appdata% 2. Go out of Roaming into AppData 3. Open local 4. Delete ROBLOX NOTE: CLOSE YOUR BROWSER WHILE DOING THIS 5. Go back to AppData and open Locallow 6. DELETE THE FOLLOWING; ~RbxLogs ~rbxcsettings.rbx 7. Re-Install ROBLOX 8. Profit! -Solution Above-
D15C
#201787245Thursday, November 17, 2016 10:37 PM GMT

@Above That never worked for all of us. kek
dylanfoxaygameh
#201787325Thursday, November 17, 2016 10:39 PM GMT

im having the same problem. i hope they update or fix this fast
dylanfoxaygameh
#201787756Thursday, November 17, 2016 10:45 PM GMT

i think it only crashes on windows 7
D15C
#201787908Thursday, November 17, 2016 10:47 PM GMT

@Above No, it is happening on Windows 10. 28 away from 1,000th post
dylanfoxaygameh
#201788204Thursday, November 17, 2016 10:52 PM GMT

oh
dylanfoxaygameh
#201788285Thursday, November 17, 2016 10:53 PM GMT

how long does it take for them to update ?
undead3000sister
#201789404Thursday, November 17, 2016 11:11 PM GMT

It's happening on Windows Vista too. Yes, even the worst of systems.
alexthefalcon
#201794410Friday, November 18, 2016 12:29 AM GMT

Don't uninstall nothing guys is just the roblox updates that is their fault no need to worry is not you pc if they say is you pc they are sill kids that they want to trolls you obviously.
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#201796008Friday, November 18, 2016 12:56 AM GMT

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shadowul
#201798376Friday, November 18, 2016 1:32 AM GMT

This is DEFINITELY a roblox issue. Remember that play button issue due to their update?Im guessing it could be the same problem.We couldnt play if we had a single core CPU.This situation might be similar because I see all my online friends playing and most have multi core.
alexthefalcon
#201799199Friday, November 18, 2016 1:44 AM GMT

Some pcs are really good and in a good function no one did nothing except playing roblox it could be cause of a roblox update. that is why.
[rfa#hidefromsearch]
#201800426Friday, November 18, 2016 2:03 AM GMT

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