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Hello, Please note NOT following these, will lead to a Suspension or be Fired.
Basic Rules (For All Ranks)
No Spamming
No Glitching
No Hacking
No Bad Language/Attitude
Always wear appropriate clothing
No Trolling
Punishments:
Guests/Noted Guests/Resort Guests: Kick, Kick, Ban, Ban for 3 days, PBAN
Receptionist/Bartender: 1 warning, Suspension (2 days), Fired.
Head Receptionist/Bartender: 1 warning, Suspension (5 days), Fired.
MR ranks: 0 Warnings, Suspension (5 days), Fired.
HR (SERVICE MANAGER AND SHIFT MANAGER): 1 warning, Demoted to MR.
Board Of Directors - VC (Not VC): 0 Warnings, Demoted to Shift manager or lower.
VC+ Will have there own punishments.
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Staff Rules
No giving free premium rooms (FIRED IF CAUGHT) (ALL RANKS)
Always Wear Uniform (USE PUNISHMENT LISTED AFTER THE STAFF RULES) (RESORT DIRECTOR -)
Always Be Polite (FIRED IF NOT) (ALL RANKS)
Be Active (FIRED IF NOT) (ALL RANKS)
Use grammar and spelling (USE PUNISHMENT LISTED AFTER STAFF RULES) (ALL RANKS)
Always Follow The Basic Rules Listed Above, Punishments are also there.
Punishment List For Staff Rules.
Receptionist/Bartender: 1 warning, Suspension (2 days), Fired.
Head Receptionist/Bartender: 1 warning, Suspension (5 days), Fired.
MR ranks: 0 Warnings, Suspension (5 days), Fired.
HR (SERVICE MANAGER AND SHIFT MANAGER): 1 warning, Demoted to MR.
Board Of Directors - VC (Not VC): 0 Warnings, Demoted to Shift manager or lower.
VC+ Will have there own punishments.
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MR RULES:
Admin Abusing:
Admin abusing is not tolerated whatever the situation is. If you do not know if it is AA'ing, please ask a HE+. Caught abusing, you will receive 1 warning, 3 day suspension, then Fired. If you ever make it back to MR, and continue doing this after, follow the punishment plan again, you will not only be fired, but PERM FIRED.
Managing LR's:
You must treat them with respect, like any rank will. You MUST Help them if they need it, if they are always asking for help and it sounds like there doing it to annoy you, you must get evidence, say why, and send to a HR, if they keep doing it, not to try and annoy you, you need to keep asking, if they are really annoying you, don't mention it an get a HR.
All MR' must follow the above staff rules and the basic rules.
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HR RULES:
Admin Abusing:
Please read the MR section.
Managing MR's:
You may only give a MR a warning if there breaking a rule, you must tell everyone they do have one, to make it aware, as they do have a big role to the resort.
Managing LR's:
Read Medium Ranks. Just ignore where it says ask a High Rank.
Free Ranking:
FREE RANKING IS STRAIGHT NOTED GUEST/RESORT GUEST. THIS IS NOT ALOUD
Demoting For No Reason:
Without a valid reason, this may get you fired or suspended.
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There are really obvious rules, any not mentioned here, may be added, if there are any, you want added, speak to me.
Thanks :)
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