Training's:
Training's should be ran after interviews and once a week at another time, These times should be group shouted before starting for best possible turn outs.
Training's should be hosted by a Hiring Manager + and should be observed by a higher rank if can be.
At training's the same rules as the Home store and Interview Center do apply and proper grammar should be used at all times.
Running of Training:
1) Trainee’s should be lined up STS outside facing towards the store with the Staff running the training facing towards them also STS.
2) An introduction should be given by the staff attending and a brief summary of what is going to happen should be given as well (Including rules and expectations).
3) A staff member shall then lead the Trainee’s in an orderly fashion into the kitchen where they are required to position back to STS.
4) An explanation of how to use equipment(How to make food items on the menu), where equipment is located, how to use the giving tool and rules within the kitchen should be done.
5) Trainee’s should then head around to the front of the counter where they will be taught how to do introductions, locate where the menu is and be told TO NEVER STAND ON THE COUNTERS AS IT LEADS TO DEMOTION OF ONE RANK.
6) After explanations the Trainee’s shall be tested on their introduction at counter, making of food and customer service skills by a staff member reenacting a Customer.
7) Feedback shall be given to the Trainee by the Staff member testing them.
8) Once done this test the Trainee shall be sent out to STS back outside Subway and wait for the other Trainee’s to finish been tested.
9) Once all have finished an explanation on what to do with Trollers, exploiters and misbehaving Customers before been tested by another Staff member reenacting. (3 warnings then call an HR.)
10) If Trainee has passed both tests they shall be ranked to [C1] Sub Assembler I.
Forum written by: Jemmzxo (Senior Executive at Subway ® )
Finalized and Approved by: Sirblades11 (Chairman at Subway ®) |