This is the method I used, but if you need anymore PM me.
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1. Open the run (if you don't know how click the "start menu" then type run)
2. Type "appdata"
3. Press ok
4. Click Local
5. Find "Roblox"
6. Delete the file (Roblox)
7. Go back to downloads
8. Then open the "RobloxPlayerLauncher"
Then it will start downloading the game
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