Now, this happens to me very often. Some of my players message me asking refund. There is no way of doing that unless I ask them to join my group.
Now, developers should have an option on each game pass or shirt. A bool. If you check that, a refund button is added into the buy page.
When a player clicks on that button, they will be directed to a page which will ask for them to describe why. When they click "Send", developers will receive that message and they will be able to decide on to give their money back or not (Roblox can put this in Trades tab).
Also, if we consider the tax that Roblox takes (30% for BC), that should not be included. So like, when a developer decides to give a player's money back for an 10 Robux item, only 7 of it will be given.
Since it is something optional for developers, it can be added.
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