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Faithfullness
#73648909Thursday, July 26, 2012 8:36 PM GMT

I go to open it and it claims it doesn't work on a 64 bit computer... Help? Anyone please? I've tried uninstalling roblox and reinstalling, and it doesn't change.
windowssonic
#73649296Thursday, July 26, 2012 8:40 PM GMT

This is probally due to the hardware inside your computer. What will Run ROBLOX or ROBLOX Studio- 32BIT intel or AMD processors 6BIT Intel or AMD processors _________________ What ROBLOX wont run on PPC Macs PCs that are 1997 or older ________ So, i dont really know whats wrong exactly, beacuse it`s never happend to me.  I love Mac-n Cheese! Guess why!
Faithfullness
#73650006Thursday, July 26, 2012 8:45 PM GMT

It worked just fine yesterday before the update. >_>
Doughtless
Forum Moderator
#73650260Thursday, July 26, 2012 8:47 PM GMT

Could you post the exact error message please, xBattleCryx?
Faithfullness
#73651038Thursday, July 26, 2012 8:53 PM GMT

"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or a x64 (64-bit) version of the program, and then contact the software publisher" I already know for a fact mine is a 64-bit due to previous downloads, so..
Doughtless
Forum Moderator
#73651722Thursday, July 26, 2012 8:58 PM GMT

Do you also happen to know which version of Windows you're running? (Start menu -> right click computer/my computer -> properties).
Faithfullness
#73653269Thursday, July 26, 2012 9:10 PM GMT

Windows 7 home premium
Ihax00
#73653985Thursday, July 26, 2012 9:17 PM GMT

Hmph..Mines working. Maybe just try restarting your computer..?
Faithfullness
#73654045Thursday, July 26, 2012 9:18 PM GMT

I'll try that now and see what happens.
Faithfullness
#73654819Thursday, July 26, 2012 9:26 PM GMT

Still getting the same error message. ._.
Doughtless
Forum Moderator
#73655171Thursday, July 26, 2012 9:30 PM GMT

Ok, this is getting pretty weird. Here is some more information we could use to troubleshoot this issue - 1.) Click on Start -> All programs -> Roblox, then right click on Roblox Studio and select properties. 2.) In the Shortcut tab, please copy and paste everything inside of the "Target" box and post it here. (It should be something like C:\Users\[your username]\AppData\Local\Roblox\...) 3.) Don't close the tab yet, click "Open File Location" - this should take you to windows explorer. 4.) There should be two different things that you can see: a.) You are looking at a folder with 2-4 folders named something like "version-[a bunch of random numbers and letters]", and a shortcut or two called RobloxStudioLauncher. If this is the case, see if you can find the folder "version-f2062236d83f4317", and double click on it. Inside this folder, try to run RobloxStudio.exe (not RobloxStudioLauncher.exe) and post if you get the same error message from windows. If this folder doesn't exist, please post that as well. b.) You are looking at a folder with a bunch of folders and a bunch of .dll files. If this is the case, try to run RobloxStudio.exe (not RobloxStudioLauncher.exe) and post if you get the same error message from windows. Thanks.
Faithfullness
#73655610Thursday, July 26, 2012 9:35 PM GMT

C:\Users\Jam\AppData\Local\Roblox\Versions\RobloxStudioLauncher.exe -ide I don't have that folder
Doughtless
Forum Moderator
#73656448Thursday, July 26, 2012 9:42 PM GMT

Okay, lets try this - in your browser, type in this address: http://setup.roblox.com/RobloxStudioLauncher.exe and press enter. Click run and okay any messages it asks of you. This is the direct download of the studio launcher. Hopefully this doesn't cause the error message; please post what happens.
Suberls
#73656686Thursday, July 26, 2012 9:44 PM GMT

get 34 bit
Faithfullness
#73656778Thursday, July 26, 2012 9:45 PM GMT

It worked! Thanks so much! Studio is now open and working for me! Thanks so much you helped me a lot!
Shedletsky
#73657428Thursday, July 26, 2012 9:51 PM GMT

xBattleCryx: Do you know if you are using a 64 bit version of Internet Explorer?
rulerwizard
#73657573Thursday, July 26, 2012 9:52 PM GMT

Shedletsky, SHE KNOWS she just said it double check posts
Christianl46
#73657656Thursday, July 26, 2012 9:53 PM GMT

i dont know y buy my roblox studio wont work on build so i have to use edit for now on i dont want to and help?
Doughtless
Forum Moderator
#73658571Thursday, July 26, 2012 10:02 PM GMT

You're welcome, xBattleCryx. rulerwizard - the question in this case was whether she was using [b]Internet Explorer[/b] 32 or 64 bit. Although, it's sort of moot since the 64 bit version doesn't properly download the installer at this time. christianl46 - you'll have to be a bit more specific with your problem here. What exactly doesn't work? When you go to a place and click "build" in studio, what happens?
Christianl46
#73659950Thursday, July 26, 2012 10:16 PM GMT

when i click build the it opens up a diffrent tab and all i have is stamper tools but the studio does not apear but when i hit edit studio apears.
Doughtless
Forum Moderator
#73660355Thursday, July 26, 2012 10:19 PM GMT

Yes, the current version of Studio won't give you studio tools in build mode, however, the new version that we're beta testing will. Feel free to try it out - type or copy/paste this into your browser: http://setup.roblox.com/RobloxStudioLauncherBeta.exe Try it out and tell us what you think.
Christianl46
#73660497Thursday, July 26, 2012 10:21 PM GMT

how do u copy/paste it into ur browser
Doughtless
Forum Moderator
#73661369Thursday, July 26, 2012 10:31 PM GMT

Click and drag to highlight the URL that I posted, then right click and select copy. Left click the address bar of your browser, select everything, then right click and select paste. Hit enter.
Christianl46
#73661942Thursday, July 26, 2012 10:36 PM GMT

thx but i already have that and that roblox studio only works on my gametest robloxian
DetachableSouls
#76683968Sunday, August 26, 2012 7:35 PM GMT

the same thing happened to me about roblox studio with the same exact error msg. HELP!!

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