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This guide is for any, ST+ confused about how to host either training or interview sessions. Feel free to contact any HR with questions you may have after reading over this guide if you’re still confused.
For more in-depth information on each session, please see the Interview Guide* and Training Guide*.
*Sweetness® - Interview Guide
https://forum.roblox.com/Forum/ShowPost.aspx?PostID=216517933
*Sweetness® - Training Guide
https://forum.roblox.com/Forum/ShowPost.aspx?PostID=216699462
-Before the Session Begins-
[1] Use the ‘sm’ or ‘m’ commands at the cafe, saying that you are hosting either trainings or interviews.
Example Message: Trainings are being held now! Come down to the training center. [T-B ONLY]
[2] Change the group shout to notify people that you are hosting, to get fellow staff members to assist you and customers/baristas show up.
Example Shout: Trainings are being held now! Come down to the training center. [T-B ONLY] | PREV* | QoTD: (put the question here)
*Make sure you put any previous shouts after yours so that more people see it. Such as important messages posted by executives or information regarding other sessions.
-Trainings-
[1] Wait 10-15 minutes after shouting before locking the server. Have baristas stand on the lines in front of you and answer questions if they have any. Make sure you have no more than eight trainers before locking the server and establish who will be doing the rules, grouping, promoting, start shout and end shout.
[2] Lock the server by saying “slock” and make sure all trainers and LRs are correctly lined up. You also will put PTS into effect and say that they will be kicked if they speak without permission and remind the person who was assigned to do the start shout to now shout.
[3] Introduce yourself as the host, then the trainers, and then any supervisors for the training and say that the person who was assigned to go over rules will now begin to go over them.
[4] While the rules are being done you should remind the person who was assigned to group the LRs to begin if they have not started to do so already.
[5] Once both the rules and grouping have concluded use the ‘m’ or ‘sm’ command to tell the trainers there to go to their stations. Once the trainers have done so, use the ‘m’ or ‘sm’ command to tell the baristas to find their trainers.
[6] When all groups have finished training, the main promoter will promote the passers, and the training is concluded. You will fill in your trello card for the session and once finished, everyone can be dismissed, and the server can be shutdown.
-Interviews-
[1] Wait 5-10 minutes after shouting before locking the server. Have customers wait in the chairs in the lobby and answer questions if they have any. Do not punish or kill people who are disobeying the rules; only give them one warning and if they choose not to listen, ban them from the server.
[2] Once you have everyone seated and quiet, all admins will line up in the front and assign people to do the start shout, end shout, and promotions.
[3] When that is done, you will slock the server and introduce yourself as the host and all the interviewers and supervisors present.
[4] After you have introduced everyone, the designated person to go over the rules will use the ‘m’ or ‘sm’ commands to state the rules.
[5] After the rules are completed, use the ‘m’ or ‘sm’ command to state that safechat tests will now be conducted.
[6] Once safechat tests have concluded, you will then use the ’m’ or ‘sm’ command to say that interviews may now begin. Once everyone has finished interviewing, and all are promoted you will dismiss all present interviewers and supervisors and fill out the card on the trello board and then shutdown |